Return Policy

Detail

Size	Bust	Waist	Hips
XXS	32	26	34
XS	34	28	36
S	36	30	38
M	38	32	40
L	40	34	42
XL	42	36	44
XXL	44	38	46
3XL	46	40	48
4XL	48	42	50
5XL	50	44	52

This Return, Refund & Exchange Policy (“Policy”) forms an integral and binding part of the Terms & Conditions of Verto Exports. By placing an order or availing any service, the User (“You”, “Your”) expressly, irrevocably, and unconditionally agrees to this Policy.

1. ORDER CONFIRMATION & PROCESSING

All orders placed on Verto Exports are confirmed within 48 hours of order placement.
Once stitching, customization, or processing has commenced, the order becomes ineligible for cancellation, return, or exchange.
Order status updates shall be communicated via WhatsApp and/or SMS at the following stages:
- Order Confirmed
- In Processing
- Shipped

2. CANCELLATION POLICY

Order cancellation is permitted only within 48 hours from the time of order placement.
Cancellation requests raised after 48 hours shall not be accepted.
Once stitching, customization, alteration, or processing has started, cancellation is strictly prohibited.
Stitched, or made-to-order products are non-cancellable without exception.

3. EXCHANGE POLICY

Exchange requests are allowed only within 7 days from the date of delivery.
Only one exchange per order is permitted.
Customized, stitched, altered, or made-to-order products are not eligible for exchange.
Exchanges are subject to stock availability and quality inspection.
Any price difference during exchange shall be borne entirely by the User.

4. RETURN POLICY

Return requests are permitted only within 48 hours from the date of delivery.
Products must be unused, unwashed, unaltered, and returned with original tags, packaging, and invoice.
Sale items, discounted products, customized, stitched, or altered items are non-returnable.
Products failing quality inspection shall be rejected and returned back to the User.

5. REFUND POLICY & TIMELINE

Refunds are initiated only after successful quality check approval.
Refund initiation timeline is 5–7 working days from approval.
Credit to bank account or original payment method depends on bank or payment gateway timelines.
Shipping, COD, and handling charges are non-refundable.

8. FINAL AUTHORITY

Verto Exports reserves the sole and final authority to determine eligibility for cancellation, return, refund, or exchange.
Any misuse or abuse of this Policy may result in denial of future service.

9. GOVERNING LAW & JURISDICTION

This Policy shall be governed exclusively by the laws of India. Jurisdiction shall lie solely within India.

By accessing or using our website, you agree to the following terms:

1. Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.

2. Product Accuracy: We strive for accurate product descriptions, but errors may occur. Prices and availability are subject to change.

3. Prohibited Use: You may not misuse our website, including spamming, hacking, or unauthorized copying of content.

4. Limitation of Liability: Verto Exports is not liable for indirect, incidental, or consequential damages arising from use of our products or website.

5. Governing Law: These terms are governed by the laws of India.

6. Fees: Returning fee will be provided by international customers

By accessing or using our website, you agree to the following terms:

1. Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.

2. Product Accuracy: We strive for accurate product descriptions, but errors may occur. Prices and availability are subject to change.

3. Prohibited Use: You may not misuse our website, including spamming, hacking, or unauthorized copying of content.

4. Limitation of Liability: Verto Exports is not liable for indirect, incidental, or consequential damages arising from use of our products or website.

5. Governing Law: These terms are governed by the laws of India.

This Privacy Policy (“Policy”) constitutes a legally binding agreement between the user (“User”, “You”, “Your”) and Verto Exports a limited liability partnership incorporated under the laws of India, having its registered and operational presence in India (“Verto Exports”, “Company”, “We”, “Us”, “Our”).

By accessing, browsing, registering, purchasing, communicating, or availing any service of Verto Exports in any manner whatsoever, the User irrevocably, expressly, and unconditionally agrees to this Policy in its entirety.

1. ABSOLUTE CONSENT & ACCEPTANCE

The User acknowledges that:
- Consent under this Policy is free, informed, specific, unconditional, and explicit.
- Continued usage constitutes continuous acceptance, even after amendments.
If the User does not agree, the sole remedy is discontinuation of Services.
Partial acceptance is strictly prohibited.

3. DATA CLASSIFICATION (NO AMBIGUITY)

3.1 Personal Data

Includes any data capable of identifying a User directly or indirectly.

3.2 Sensitive Personal Data

Includes but is not limited to:

Financial transaction identifiers
Body measurements & physical attributes
Behavioral & preference profiling
Device identifiers

4. DATA COLLECTED – WITHOUT LIMITATION

Verto Exports may collect, record, store, and process the following without limitation:

4.1 Identity & Contact Data

Legal name, aliases
Mobile number(s)
Email address(es)
Physical addresses

4.2 Transactional & Behavioral Data

Order history
Browsing patterns
Click activity
Wishlists & abandoned carts

4.3 Measurement, Fit & Visual Data

Includes:

Body measurements
Trial feedback
Uploaded images/videos (explicit or implied consent)

User acknowledges this data is essential for service accuracy.

5. PURPOSE OF PROCESSING (STRICT ENUMERATION)

Data shall be processed for:

Order fulfillment
Logistics & delivery
Alteration & customization
Service optimization
Fraud prevention
Marketing & remarketing
Legal compliance
Dispute resolution

No other purpose is implied unless legally required.

6. PAYMENT & FINANCIAL DISCLAIMER

Verto Exports never stores sensitive payment credentials.
All risks related to third-party gateways are borne by the User.

7. COMMUNICATION & AUTOMATED SYSTEMS

User consents to:

Automated emails
SMS, WhatsApp, IVR calls
AI-driven personalization

Consent is irrevocable for transactional communication.

8. COOKIES, TRACKERS & PROFILING

User explicitly agrees to:

Behavioral profiling
Interest-based advertising
Retargeting pixels

Disabling cookies limits functionality.

9. DATA SHARING & DISCLOSURE (CONTROLLED BUT BROAD)

Verto Exports may share data with:

Service providers
Technology partners
Government authorities
Successor entities (merger, acquisition, restructuring)

User waives objection to such transfers.

10. USER-GENERATED CONTENT (PERPETUAL LICENSE)

User grants Verto Exports :

Worldwide
Perpetual
Irrevocable
Royalty-free license to use submitted content.

11. DATA RETENTION & DELETION

Data retained as long as:
- Business requires
- Law permits
Deletion requests may be denied if legally necessary.

12. SECURITY DISCLAIMER

Verto Exports employs reasonable safeguards. User accepts inherent internet risks.

13. WAIVER, INDEMNITY & LIMITATION

User agrees to waive claims, indemnify Verto Exports, and accept liability limitations.

14. FORCE MAJEURE

Verto Exports shall not be liable for events beyond control.

15. GOVERNING LAW

Indian law applies exclusively. Jurisdiction: India only.

16. FINAL & BINDING NATURE

This Policy supersedes all prior understandings.

17. CONTACT

Verto Exports
Email: support.vertoexports@gmail.com

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